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1300 993 591

Our Team

Our directors and their promise to you

Gilian and Fraser Douglass, the Directors and founders of Oxley Home Care, a family owned and operated business, are the driving force behind the quality care provided to their clients and dedicate their time to ensuring that your home care support services have a personalised and individual feel.

Trained as a Registered Nurse, Gilian has over 30 years’ experience in the hospital and community home care sectors, and believes passionately in the value of high quality in-home care.

Fraser has 30 years experience in the corporate sector holding senior executive positions with a number of multi-national companies. Fraser has a Degree in Mechanical Engineering from Monash University, and has managed a diverse range of industrial and service businesses employing large teams of management and staff.  Fraser has a passion for customer service and quality assurance.

Their philosophy has been translated into the way all Home Care Services are delivered, in that it is client focused care, allowing the person who is being cared for to say “It’s all about me”. This philosophy means that services are tailored to the client’s individual needs and are designed to include achievable goals, ensuring that every day is maximised to be a ‘good day’.

Qualified and dedicated team of Care Managers, Coordinators and Care Workers

Oxley Home Care is supported by a dedicated management, care coordination and administration team who organise and supervise a large and diverse team of professional care workers to deliver consistent, high quality home care and dementia care services 24 hours a day, 7 days per week.

Oxley Home Care’s team of home care nurses and care workers are passionate about providing clients with exceptional quality in-home care, allowing them to maintain their independence in a safe and familiar environment.

All our experienced home care nurses and care workers are directly employed by Oxley Home Care and undergo full background checks before an offer of employment is made.

Ongoing education and training, and regular supervision by our Service Delivery Manager ensures we continue to support our clients with quality home care services that offer continuity of care staff who have the knowledge and skills to provide the required level of support from low level care and through to complex high level and nursing care whilst reflecting the Values of Oxley Home Care.

Our Values

Continuous Improvement There is always room from improvement
Local community Appreciating and serving our community and clients
Integrity We are honest and trustworthy, even when no one is looking
Enthusiasm We are passionate and excited about supporting our clients goals and independence
Networking We value the knowledge and skills of our colleagues and work together to provide the best outcome
Team work Together we will achieve more
Service excellence We strive to provide the best services we can for our clients

Talk to us about our range of services for you or your loved ones including: Home Care Packages, Aged Care, Home Nursing, In-Home Care or Dementia.


Talk to a home care expert

1800 221 039

Make an Enquiry

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Have you received your Home Care Package?

To be eligible for a subsidised Home Care Package, you must register with My Aged Care and be assessed by an Aged Care Assessment Team (ACAT). We can help you do this by phone or online. Please feel free to call us on 1800 221 039.

We also offer a range of Private Care options that can be tailored to suit your needs.

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

I have been fortunate and blessed. My mother has been looked after with such professionalism, kindness and concern that is usually offered by a daughter or son. The Case Managers have never said no to my needs or wishes.

Victoria, Belrose

Testimonials from our valued clients.

Hi Gillian, I just wanted to let you know that sadly, I will be finishing up at CCNB on Friday. It has been a pleasure working with you over the last 9ish years, Oxley have always been so responsive and easy to work with, yourself in particular, and CCNB really value the relationship we have with you. I hope there are many more years of a successful partnership to come.

Sheryl, Mona Vale

Memberships
& Accreditations

Download our '5 Easy Steps to a Home Care Package' information kit.


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Oxley Home Care
Office Hours
8:30am – 5:00pm weekdays