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How to maintain your independence with Veterans’ Home Care

Oxley Home Care are currently contracted by the Department of Veteran Affairs to provide Veteran home care services to clients living in Northern Sydney Region.

What is the Department of Veterans’ Affairs (DVA) funded Veterans’ Home Care?

Veterans’ Home Care (VHC) is designed to assist veterans, war widows and widowers with low level care needs, enabling them to remain in their own homes for longer, avoiding premature admission to residential care. The VHC program is part of the DVA plan to ensure veterans and war widow/widowers (entitled persons) maintain optimal health, wellbeing and independence.

Veterans may also be eligible for DVA Community Nursing Services, Private Care and Government subsidised Home Care Packages through My Aged Care.

Eligibility for Veterans Home Care

Are you eligible for Veterans Home Care? If you are a Gold or White Card holder living at home and have been assessed as needing home care assistance by a VHC Assessment Agency, you may be eligible for support through VHC.

How to access VHC services

You must have an assessment by a VHC assessor who will discuss your circumstances to identify the range of in home services that may be needed. Most assessments are done over the phone, however if the VHC assessor determines that an in-home assessment may be of more benefit, they will arrange a time and day suitable to you. To contact a VHC assessor, contact them directly on 1300 550 450.

What VHC services does Oxley Home Care provide?

Oxley Home Care provides a range of in home support to Veteran Home Care clients providing services designed to meet your needs including:

  • Domestic Assistance: assistance with domestic tasks such as household cleaning, dishwashing, clothes, washing and ironing
  • In-home Respite Care: Respite support for the primary carer so they can take a break from their caring role
  • Home and Garden Maintenance: assist in keeping the home safe and habitable by minimising environmental health and safety hazards that may impact on you in and around your home. This could involve cleaning of gutters and windows, or clearing paths and pathways
  • Personal Care : low level support with personal care and dressing

What level of assistance is available?

The hours per week and frequency of visitations offered for a veteran receiving the VHC service will be determined by the VHC assessment agency based on your needs.

Local Veteran Home Care Services

Oxley Home Care is currently funded to provide in home care for veterans living in Northern Sydney including clients living within the local community and throughout the Northern Beaches and Lower and Upper North Shore and those living in independent Living in Villages like RSL Village.

Funding

VHC services are subsided by the Australian Government through the Department of Veterans Affairs. There is a small fee co-payment required to be paid by the program recipient which will be determined by the VHC assessment agency.

What happens if my needs are greater than the support I am getting?

If you require a higher level of care than what is accessible through VHC or any type of nursing services, DVA Community Nursing Support may be an option. Referrals can be made by any Doctor or Hospital Discharge Planner directly to Oxley Home Care.

Other services available to Veterans

All Veterans are also eligible for Government Home Care Packages and Private Care, used to top up services funded through VHC. For more information about the funding available through this package, visit their website.

To be eligible for access to a Home Care Package you require a comprehensive assessment by your local Age Care Assessment Team (ACAT). This needs to be arranged by contacting My Aged Care on 1800 200 422 or visit My Aged Care website.

Are you looking for more information about Veterans’ Home Care for you or a family member? Let us help you, contact us to find out how.

Find out more 1800 221 039


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Have you received your Home Care Package?

To be eligible for a subsidised Home Care Package, you must register with My Aged Care and be assessed by an Aged Care Assessment Team (ACAT). We can help you do this by phone or online. Please feel free to call us on 1800 221 039.

We also offer a range of Private Care options that can be tailored to suit your needs.

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

I have been fortunate and blessed. My mother has been looked after with such professionalism, kindness and concern that is usually offered by a daughter or son. The Case Managers have never said no to my needs or wishes.

Victoria, Belrose

Testimonials from our valued clients.

Hi Gillian, I just wanted to let you know that sadly, I will be finishing up at CCNB on Friday. It has been a pleasure working with you over the last 9ish years, Oxley have always been so responsive and easy to work with, yourself in particular, and CCNB really value the relationship we have with you. I hope there are many more years of a successful partnership to come.

Sheryl, Mona Vale

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Oxley Home Care
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