• The care you deserve:
  • Directly employed care staff
  • Flexible and tailored care
  • 24/7 assistance
  • Personalised friendly customer service
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1300 993 591

WHS Policies and Procedures


Oxley Home Care’s highest priority is the health and safety of its employees, clients and stakeholders and all of our decisions and behaviours are guided by this simple philosophy.

Oxley Home Care has a duty of care to provide all employees, stakeholders and clients with a safe work environment and will ensure that we all work in accordance with our Workplace Health & Safety Manual, Industry Aged Care Standards and comply with the NSW Work Health and Safety Act (2011).

Oxley Home Care strives to provide our employees and stakeholders with a work environment, and clients with a home care service, which does not compromise their health and safety. Accordingly, we will ensure that all employees are correctly trained, inducted, supported and supervised at all times to deliver safe and appropriate care to our clients.

Oxley Home Care is committed to conducting meaningful consultation with its employees in regards maintaining and improving a safe and healthy work place.

Fraser Douglass, Managing Director

30th November 2015

Oxley Home Care has elected a variety of people to it’s WHS committee. The committee is made up of representative from Care Workers, Coordinators, Case Managers, Managers and a Director. The committee meet monthly to address any WHS issues, review policies and procedures and make recommendations to management. We value your input into this consultation process.

What is consultation and why is it important?

Consultation provides an opportunity to share relevant information and participate in meaningful discussion on work health and safety matters.

Using the knowledge and experience of everyone helps to achieve safer and healthier workplaces as well as better decision making.

Consultation is mandatory under the Work Health and Safety Act 2011 and Oxley Home Care will consult with all staff on a regular basis to ensure a safe working environment

Requirements to consult with workers

Meaningful consultation can lead to fewer workplace injuries and give everyone the opportunity to:

  • discuss and share their health and safety concerns
  • identify safety hazards and risks
  • find and implement practical solutions
  • contribute to the decision making process
  • communicate outcomes in a timely manner.

Consultation must take place on all work health and safety matters including:

  • undertaking risk management activities
  • proposing changes that may affect workers
  • making decisions about any work health and safety procedures
  • the adequacy of facilities for the welfare of workers.

Consultation can be in any form agreed to by the workers as long as it is likely to result in better consultation and improved decision making.

Your feedback is welcome and we have set up an email address safety@oxleyhomecare.com.au for you to send any issues or concerns you come across or have in the field.

Hazard sign Oxley Home CareAll staff have an obligation to report any WHS concerns immediately. Remember! If we don’t know about it, we can’t prevent or avoid injuries.

All WHS forms including incident, environmental assessment and hazard forms can be found here.

Talk to a home care expert

1800 221 039

Not sure where to start?
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Have you received your Home Care Package?

To be eligible for a subsidised Home Care Package, you must register with My Aged Care and be assessed by an Aged Care Assessment Team (ACAT). We can help you do this by phone or online. Please feel free to call us on 1800 221 039.

We also offer a range of Private Care options that can be tailored to suit your needs.

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us.
Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us.
Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother.
Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Gail, Turramurra

& Accreditations

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Oxley Home Care
Office Hours
8:30am – 5:00pm weekdays
1300 993 591