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Oxley Home Care
Oxley Home Care
5.0
Based on 14 reviews
Annie Grainger
Annie Grainger
04:57 25 Oct 19
Recently Oxley Home Care commenced providing home care personal services for my father. The Senior Care Coordinator was very prompt in coming to visit my father and in organising support within a week of my phone call enquiry. She has been very friendly and helpful, and keen to ensure that the Care Worker is a good match for my father. We appreciated her phone call following up after the Care Worker's first visit to check that Dad was happy and that his needs were being met. Dad is indeed very happy with the support of his Care Worker - "She is a delightful young lady with a personality that brightens up my day. She comes for one hour five mornings a week, and is meticulous in carrying out the allocated tasks. She is efficient and uses her initiative." Many thanks Oxley Home Care! Margaret Grainger
Anthony Rich
Anthony Rich
23:36 18 Sep 19
Oxley Home Care are real professionals, and I was lucky to find them. They followed up promptly on my initial call, and always stayed in contact. They went out of their way to help me get started with a care worker, who was always prompt and supportive. I can highly recommend them !
Bec Jamieson
Bec Jamieson
05:20 06 Sep 19
Supportive and caring organisation with clients best interests at heart. A truly wonderful place to work
Emma Clyant
Emma Clyant
02:59 06 Sep 19
Such a supportive and caring organisation to work for
Karen Kaye-Smith
Karen Kaye-Smith
00:37 02 Jul 19
I do not know what I would do without Oxley Home Care. From Management/Office staff to Carer's, the service is exceptional. The level of service and the interaction of Carer's with my parents is just amazing. Absolutely exceptional. At times I have needed adhoc services urgently and Oxley Office staff has organised this with ease for me. I cannot praise Oxley Home Care enough. I know they have my parents needs and wellbeing a priority. I do not hesitate in recommending Oxley Home Care .
SOFIA KATSIARIS
SOFIA KATSIARIS
07:16 17 Dec 18
I have been very fortunate to find a provider like the Oxley Home Care team. From senior management to Regional care Manager, to all the lovely ladies in the office and all the care workers that have assisted in helping me take care of my mother at home, I have found them to be very professional in all aspects of there work. They have been very understanding and caring and very compassionate , always willing to do above and beyond in assisting me to take care of my mother and giving me and my family the moral support to continue to do so. I highly recommend Oxley Home Care to anyone who is in need of any type of care for themselves or for there loved ones or even for a friend. You will not be disappointed. Thank you so much Oxley Home care Team. You are amazing. Please continue the terrific work of always helping others. Thank you again. Sr. Sofia.
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10 Questions you should ask a Home Care Provider…

  • By Gilian Douglass
  • January 4, 2018
  • no comments
  • Aged Care

It becomes all too clear when the time is right to engage the services of a home care provider to look after a loved one. Perhaps they need help with household chores, doing the weekly shopping or possibly they need a higher level of nursing care?

Once the eligibility for home care has been ascertained and confirmed, there are a number of factors needed to be taken into account before engaging a home care service provider.

  1. Know the level of in-home care that is required.

For example, domestic and social care includes meal preparation, light housekeeping and assistance with daily activities such as reading, and entertainment.

Personal Care includes the basic activities of daily living – eating, bathing, dressing, toileting, transferring, and continence. This level of care requires a higher level of training than domestic and social care.

Nursing Care is provided by a licensed skilled professional such as a nurse, licensed practical nurse, physical therapist, or occupational therapist.

  1. Once you’ve established what type of home assistance is required, write a job description to help clarify what you need from a home care worker.

It’s so much easier to know what skills to look for in a home care worker when you understand exactly what the requirements will be.

  1. Where do they live?

It makes sense to have a home care worker who lives in your local community to avoid delaying factors such as traffic. Also, having a local resident means they will be familiar with the geography and will be knowledgeable on local community services and amenities.

  1. Do they have appropriate health care training for the care required?

For example, do you need nursing or medical care, or do you just need help around the home with chores, appointments, social outings, etc?

  1. Do they have a valid drivers license and a car?

Driving to appointments or to the local shopping centre may be required, so it will be crucial that the home care worker will hold a valid driving license. They will also need access to a reliable and well-maintained car.

  1. Do they have the ability to lift a care recipient and/or operate special equipment if required?

Many people may require the use of a walking frame or wheelchair. Is the care worker physically capable of lifting the equipment (and the client) and does the equipment fit in their car?

  1. Do they have experience with caring for people with dementia or other conditions (depending on what is appropriate to the individual’s situation)?

Caring for a person with dementia can be challenging. Having a home care worker who understands and can handle situations will give peace of mind to the client’s family.

  1. Do they have language skills – if appropriate?

If English is a second language, perhaps you might feel more comfortable with a home care worker who speaks your native language.

  1. After hours support is critical

You will want to have an understanding of the availability of your home care worker outside of regular business hours, and how easily they can be contacted. An-after hours call service is very useful to clients in this situation.

  1. It’s a relationship

Deciding on using a home care service provider is an important decision. It is a trusted relationship and one which should not be taken lightly. There needs to be mutual respect and trust between client (and the client’s family) and the carer.

Oxley Home Care is an award-winning, nationally accredited family owned and operated business. For the last 10 years, we have been providing in-home care throughout the Sydney metropolitan area, to enable people to live independently in their own home. Our teams of carefully selected, fully qualified and experienced care workers and nurses are here to help you. Our Care Managers will discuss and develop a care plan designed to meet your individual and specific needs.

Oxley Home Care workers are culturally diverse (speaking 28 languages), hold Certificated III Aged Care qualifications and are experienced in supporting clients with dementia, catheters and stomas.  They are able to deliver services including: complex care using the Client Directed Care model of promoting wellness and independence. Our care workers mainly live locally to their clients and utilise their own well-maintained cars to travel to their clients. Oxley Home Care can be reached on 1300 993 591.

Gilian Douglass

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10 Questions you should ask a Home Care Provider…

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Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us.
Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us.
Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother.
Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Gail, Turramurra

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