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Talk to a home care expert

1300 993 591

How does an ACAT Assessment work?

Over the phone, My Aged Care will help work out what type of assessment you need and will start the process for you. Call them on 1800 200 422.

What is My Aged Care?

My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. They should be your first point of contact.

How can I prepare for my ACAT Assessment at home?

The My Aged Care contact centre staff are likely to organise a home support assessment if you have entry level aged care needs to assist you in remaining living at home and in the community safely. You can have a family member, friend or carer attend your assessment for support

What happens during the ACAT Assessment?

During your Assessment, you will be asked about what you can do for yourself and what you are seeking assistance with. It will help if you can think about what your needs are and about the help you will want in the foreseeable future.

You may be asked about:

Any support that you are currently receivingIf you have any health concernsHow you are managing with activities around the homeSome questions relating to your safety in the home.

During a Home Support Assessment, you may be observed moving in and around your home.

The assessor will work with you to develop a support plan to help identify your strengths and your areas of difficulty, goals and what you would like to achieve. The plan will help you and the assessor identify the types of support that will best suit you.

When should I agree to have an assessment of my needs?

Some older people worry that an assessment means a fast-track into a nursing home. The truth is, that most people will be linked into community care services to help them stay living in their own home.

The assessment is an opportunity to identify options. You can decide once you have received the outcome of your assessment.

Once you’ve had your assessment, you can make up your own mind about whether you want to accept the outcome.


Talk to a home care expert

1800 221 039

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Have you received your Home Care Package?

To be eligible for a subsidised Home Care Package, you must register with My Aged Care and be assessed by an Aged Care Assessment Team (ACAT). We can help you do this by phone or online. Please feel free to call us on 1800 221 039.

We also offer a range of Private Care options that can be tailored to suit your needs.

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

I have been fortunate and blessed. My mother has been looked after with such professionalism, kindness and concern that is usually offered by a daughter or son. The Case Managers have never said no to my needs or wishes.

Victoria, Belrose

Testimonials from our valued clients.

Hi Gillian, I just wanted to let you know that sadly, I will be finishing up at CCNB on Friday. It has been a pleasure working with you over the last 9ish years, Oxley have always been so responsive and easy to work with, yourself in particular, and CCNB really value the relationship we have with you. I hope there are many more years of a successful partnership to come.

Sheryl, Mona Vale

Memberships
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Download our '5 Easy Steps to a Home Care Package' information kit.


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Oxley Home Care
Office Hours
8:30am – 5:00pm weekdays