Home Care Package Level 2

Support to people with low level care needs who are still independent in areas such as personal care, but need a bit more support each week to remain independent in home help or accessing the community if they can no longer drive.

Regular support services may include;

Domestic support
Shopping and transport
Gardening
Exercise classes
Podiatry

Case Study of a Level 2 Client

Alan has been diagnosed with Dementia.

Alan is physically fit and safe living independently in his home and local community.
However, due to Alan’s short term memory loss, Alan has found himself in hospital multiple times with food poisoning due to eating out of date food.
Alan is receiving a Home Care Package Level 2 from Oxley Home Care.
Care Worker visits Alan weekly and together they clean and tidy Alan’s fridge, dispose of food that is out of date and go shopping together to get fresh food.
Peter, the Care Worker also prompts Alan to perform basic household tasks including changing and washing of bed linen and clothes.
Alan’s Care Manager is in regular communication with Alan and re assesses his care needs regularly to ensure her current services are meeting his assessed needs.
If required, the Care Manager will assist Alan to be reassessed for a Level 3 Home Care Package.

Find out more 1300 993 591

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Testimonials

‘Karin is so efficient, capable and caring, carrying out somewhat tedious tasks appertaining to the smooth running of a home. Over time she has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my survival in living in my own home with physical health problems. Her assistance in so many ways has contributed greatly to achieving this and hopefully maintaining for some time. I am very lucky to have the assistance of such a capable and understanding lady. Many thanks Karin.’

Brian, Wahroonga
‘I have dealt with Oxley Home Care for three months and have been fortunate and blessed in that my mother has been looked after by a care worker of such professionalism, kindness and concern that is usually offered by a daughter or son. My mother and I both adore her and classify her as a friend. The case managers also offer such high level of competency, they have never said “no” to my needs or wants.’

Victoria, Belrose
‘The professionalism and care given is wonderful. Mum loves Janet and I go to work with absolute peace of mind knowing how well she takes care of mum. It is a credit to all staff, everyone is so pleasant whether it’s over the phone or in person and so grateful to all of you and your care is greatly appreciated.’

Daniel, Newport
‘Oxley Home Care has been the best provider I have ever had and I have had DVA home care for many years.’

James, Narrabeen
‘Everything is very good and helpful as I am very slow and I can’t see or hear very well – All the ladies have been very kind and pleasant and good at what they do. I am very fortunate having Oxley Home Care.’

Theodora, Allambie
‘We couldn’t do without your service now… Staff are very professional and caring. Our Care Manager is fantastic –compassionate, professional, diligent and understanding. Overall the experience has been and still is very positive, enabling Dad to remain at home and comfortable, whilst giving me some respite from an overwhelming role’

Leony, Dee Why
“Hi Gillian,
I just wanted to let you know that sadly, I will be finishing up at CCNB on Friday. It has been a pleasure working with you over the last 9ish years, Oxley have always been so responsive and easy to work with, yourself in particular, and CCNB really value the relationship we have with you. I hope there are many more years of a successful partnership to come.”

Sheryl, Mona Vale
“This note is to confirm DE has gone into full time care. I would like to take this opportunity for all the care D has received from Oxley home Care, the care workers were outstanding”

Benevolent Society
Dear Gilian.

“Thank you for your support in getting Mum home last week from Hospital, unfortunately she passed away only after a few days – where she wanted to be – at home. I just wanted to say thank you to you for your professional manner in which you came to our assistance. My brother and I were very anxious and unsure about it all, and although we only met once your reassurance and support really made us feel better, and I could tell it made Mum feel better too. Thank you again for what you did. It will be forever appreciated.”

Debbie, Cherrybrook

Home Care Package Level 2

Case Study of a Level 2 Client

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