• The care you deserve:
  • Directly employed care staff
  • Flexible and tailored care
  • 24/7 assistance
  • Personalised friendly customer service


Google Rating
A+ / A-

Talk to a home care expert

1300 230 369

Home Care Package Level 1

Basic level of entry into home care packages and is designed to support people with basic care needs. Clients are generally very independent but have some illness or injury preventing them from doing all the things they have previously been able to do themselves.

Regular support services may include;

  • Domestic support
  • Laundry
  • Gardening

Case Study of a Level 1 Client

Pam has been receiving support on a Level 1 Home Care Package from Oxley Home Care for 2 years now.

  • Due to her chronic arthritis, Pam is unable to vacuum her home or change her bedlinen weekly.
  • Suzie, a Care Worker from Oxley Home Care visits Pam weekly, and under Pam’s direction and supervision, changes her bedlinen, washes her sheets and vacuums her home, and assists with any other tasks Pam may need assistance with.
  • Pam’s Care Manager is in regular communication with Pam and re assesses Pam’s care needs annually to ensure her current services are meeting her assessed needs.
  • If required, the Care Manager will assist Pam to be reassessed for a Level 2 Package.

Talk to a home care expert

1800 221 039

Not sure where to start?
We’re here to help.

Have you received your Home Care Package?

To be eligible for a subsidised Home Care Package, you must register with My Aged Care and be assessed by an Aged Care Assessment Team (ACAT). We can help you do this by phone or online. Please feel free to call us on 1800 221 039.

We also offer a range of Private Care options that can be tailored to suit your needs.

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us.
Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us.
Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother.
Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Gail, Turramurra

& Accreditations

Download our '5 Easy Steps to a Home Care Package' information kit.

Click here

Oxley Home Care
Office Hours
8:30am – 5:00pm weekdays
1300 230 369