Department of Health releases Home Care Packages

The Australian Government Department of Health has announced this week that a “new national system for prioritising access to home care packages has now been established.”

The new system will allow Home Care Packages to be assigned to consumers according to their relative needs and how long they have been waiting in care.

Importantly, the Australian Government Department of Health has started releasing Home Care Packages through the new system, with approximately 11,300 Home Care Packages scheduled for release throughout March 2017. Approximately 1,200 Home Care Packages have been released with an additional 10,100 to be released nationally over the coming week.

(For more information on how to apply for a Home Care Package, click here.)

Fraser Douglass, Managing  Director at Oxley Home Care in Belrose, says it’s an exciting time to be a provider in the aged care sector.

“This is an important step in moving towards an aged care system which is more consumer-driven, market-based and focusing on customer service. Care providers will need to deliver and meet consumers’ expectations to attract and retain customers,” he said.

From April 2017, Home Care Packages will be released on a regular basis, likely to be weekly.

The number of Home Care Packages that are released will ensure that the overall Australian home care market continues to grow.

How does the Home Care Package system work?

Consumers will receive a letter when they have been assigned a Home Care Package. This letter will include a unique referral code which can be used to access the Home Care Package.  Consumers have 56 days to choose and enter a home care agreement with an Approved Provider of Home Care services.

Consumers can choose the Home Care provider by contacting them directly or alternatively the consumer may ask that My Aged Care send an electronic referral on their behalf.

Upgrading a Home Care Package

For consumers who have been assigned a Home Care Package upgrade, their Home Care Package provider will receive an immediate notification from My Aged Care and they will be contacted directly by the Home Care provider.

About Oxley Home Care:

Oxley Home Care, established in 2006, is a family-owned Sydney company and is an Approved Government Provider for aged care services, specialising in Dementia Care.

Oxley Home Care is an Approved Provider of Home Care Packages funded by the Commonwealth Department of Health and Ageing and holds an allocation of Home Care Packages. These packages are designed to provide assistance to the elderly, to remain living independently at home.

To gain access to a Home Care Package, the government requires that you undergo a comprehensive assessment by your local Aged Care Assessment Team (ACAT). To arrange the assessment, contact My Aged Care on 1800 200 422 or visit the My Aged Care website.

For more information, please feel free to call Oxley Home Care on 1300 993 591.

Related News

How to leave a Google Review.

Have you heard about Google Reviews? They are a great way of sharing your experience so other people find it easier to navigate different businesses and work out if they will be the right fit for them.Wondering how to leave a  Google Review? However it can be a bit confusing to leave a Google Review

Read More »
Home Care Package supplements

What are Home Care Package supplements?

Have you heard about Home Care Package supplements? Supplements offer Home Care Package recipients more funding or support on top of their package allocation. There are a range of supplements a Home Care Package recipient could be eligible for dependent on their unique care needs. The Australian government pays supplements in order to cover the

Read More »
Managing diabetes as you age.

Managing your Diabetes as you Age.

Did you know that diabetes is the fastest-growing chronic condition in Australia? Over the past year, over 120,000 Australians have developed the illness bringing its current total of people impacted to around 1.8 million. Throughout this blog, you will find helpful tips to help you or someone you love to manage the illness as they

Read More »

Our Guarantee

Not satisfied? Get a refund and $250 back!

At Oxley Home Care, we are confident that our team will be the right fit for you. With over 20 years of experience, we have a proven track record of delivering premium, quality care at an affordable price across Sydney. If you aren’t happy with the quality of service you receive after joining us as a new client or switching from another provider, we will refund the cost of the service provided and give you $250.

That’s how confident we are of being your best partner in care.

From our happy Sydney clients

Hear what our happy clients have to say about Oxley Home Care

    We are part of the myHomecare Group

    A group that includes other trusted, quality brands. Together we help older Australians live happily and safely, providing them with local and tailored support across the country.

    Want to learn more?

    Just give us a call on 1300 992 639 and one of our friendly Care Specialists will help you learn the ropes and get the most out of your Home Care Package.

    1300 993 591