• The care you deserve:
  • Directly employed care staff
  • Flexible and tailored care
  • 24/7 assistance
  • Personalised friendly customer service

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Google Rating
5.0
A+ / A-

Talk to a home care expert

1300 993 591

Collection of Personal and Sensitive Health Information

  1. The personal and sensitive health information you provide here will be used by Oxley Home Care to perform and record the following activities listed;
    1. Holistic Client Assessment, Cognitive Assessment, Falls Assessment, and other assessments to assist in the development of care plans and implementation of support services.

    2. Care Plan Assessment and Care Plan Reviews to assist with your care.

    3. Conduct Environmental Risk Assessments of your residential home to ensure the workplace health and safety of the staff and personnel who visit your home when providing your care.

    4. Wound Care Management including the taking of photographs and measurements to monitor the progress of any wound healing process.

  2. Oxley Home Care may also collect personal information and sensitive health information from other allied health providers, health specialists, general practitioners, government bodies including Medicare and My Aged Care, and client advocates and representatives, including next of kin to assist with providing your care.

  3. If you decide not to disclose your personal and sensitive health information to us, we will be unable to provide you with care and services listed in this Collection Notice.

  4. All personal and sensitive health information that you provide maybe be disclosed to others including;

    1. Next of kin and or Enduring Guardians.

    2. Service providers and contractors that Oxley Home Care engages to assist in your care including but not limited to allied health providers, nursing agencies, health specialists and general practitioners.

    3. Ambulance and emergency services, hospitals and other health care facilities, aged care assessment teams and other relevant government agencies.

    4. Product suppliers including but not limited to pharmacists and consumables suppliers for items to assist and support your care needs including hire services for equipment and aides.

Download our Consumer
Collection Notice

Click here

Further Information & Questions

You can request a copy of our Privacy Policy by calling our offices on (02) 9986 2266 or read it online at www.oxleyhomecare.com.au.


Talk to a home care expert

1800 221 039

Not sure where to start?
We’re here to help.

Have you received your Home Care Package?

To be eligible for a subsidised Home Care Package, you must register with My Aged Care and be assessed by an Aged Care Assessment Team (ACAT). We can help you do this by phone or online. Please feel free to call us on 1800 221 039.

We also offer a range of Private Care options that can be tailored to suit your needs.

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us.
Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us.
Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother.
Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Gail, Turramurra

Memberships
& Accreditations

Download our '5 Easy Steps to a Home Care Package' information kit.


Click here

Oxley Home Care
Office Hours
8:30am – 5:00pm weekdays
1300 993 591