Changes To Our Home Care Packages

Google Rating

5.0

Oxley Home Care

5.0

Based on 14 reviews

Annie Grainger

04:57 25 Oct 19

Recently Oxley Home Care commenced providing home care personal services for my father. The Senior Care Coordinator was very prompt in coming to visit my father and in organising support within a week of my phone call enquiry. She has been very friendly and helpful, and keen to ensure that the Care Worker is a good match for my father. We appreciated her phone call following up after the Care Worker's first visit to check that Dad was happy and that his needs were being met. Dad is indeed very happy with the support of his Care Worker - "She is a delightful young lady with a personality that brightens up my day. She comes for one hour five mornings a week, and is meticulous in carrying out the allocated tasks. She is efficient and uses her initiative." Many thanks Oxley Home Care! Margaret Grainger

Anthony Rich

23:36 18 Sep 19

Oxley Home Care are real professionals, and I was lucky to find them. They followed up promptly on my initial call, and always stayed in contact. They went out of their way to help me get started with a care worker, who was always prompt and supportive. I can highly recommend them !

Bec Jamieson

05:20 06 Sep 19

Supportive and caring organisation with clients best interests at heart. A truly wonderful place to work

Emma Clyant

02:59 06 Sep 19

Such a supportive and caring organisation to work for

Karen Kaye-Smith

00:37 02 Jul 19

I do not know what I would do without Oxley Home Care. From Management/Office staff to Carer's, the service is exceptional. The level of service and the interaction of Carer's with my parents is just amazing. Absolutely exceptional. At times I have needed adhoc services urgently and Oxley Office staff has organised this with ease for me. I cannot praise Oxley Home Care enough. I know they have my parents needs and wellbeing a priority. I do not hesitate in recommending Oxley Home Care .

SOFIA KATSIARIS

07:16 17 Dec 18

I have been very fortunate to find a provider like the Oxley Home Care team. From senior management to Regional care Manager, to all the lovely ladies in the office and all the care workers that have assisted in helping me take care of my mother at home, I have found them to be very professional in all aspects of there work. They have been very understanding and caring and very compassionate , always willing to do above and beyond in assisting me to take care of my mother and giving me and my family the moral support to continue to do so. I highly recommend Oxley Home Care to anyone who is in need of any type of care for themselves or for there loved ones or even for a friend. You will not be disappointed. Thank you so much Oxley Home care Team. You are amazing. Please continue the terrific work of always helping others. Thank you again. Sr. Sofia.

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Changes to Home Care Packages

By Gilian Douglass
May 31, 2015
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Home Care Packages

Recently Gilian Douglass, Director and General Manager of Oxley Home Care was invited to write a short article for Peninsula Living Magazine about Home Care Packages. Below is the article

Changes to Home Care Packages - Oxley Home Care — Changes to Home Care Packages – Oxley Home Care

From July this year, home care packages will see seniors that are using the services have more options and more control over which services are used. Gilian Douglass explains what you need to know.

Home care packages are specific care services provided to meet a senior’s needs and support them in living independently at home for as long as possible. Home care package services are delivered by approved government-funded service providers. Funding is allocated to the service providers to manage and distribute the funds through services that the consumer has agreed upon. From July this year, there is a mandatory requirement for all home care packages in Australia to be offered under a Consumer Directed Care (CDC) approach. This new approach will give consumers greater control and a wider choice over what services they receive to support them to remain living at home. They will also be able to decide which service provider they would like to use.

Currently, consumers are given little or no choice over the services they receive, which are limited to personal care, domestic assistance, shopping and respite.

The new consumer-directed care packages are very much tailored to the individual and offer a wide range of support services including additional services such as nursing, allied health and the ability to purchase or hire equipment gardening and home maintenance and options to participate in social and community activities.

A budget is also allocated for the senior’s home care package which consists of the funds the government has allocated to each package plus the senior’s contribution or fees. The service provider holds the funds but works with the consumer to provide the services they want making sure they remain living within their budget.

To be eligible for a home care package the consumer must first be assessed by their local Aged Care Assessment Team (ACAT) and approved for either a low level care package (level 1 or 2) or a high level care package (level 3 to 4). Once approved for a package, the consumer is given a list by the ACAT team which provides the consumer details of service providers who hold packages in their suburb. Consumers need to then contact the providers and find out about each provider’s vacancies or place themselves on a wait list. With the introduction of the My Aged Care website and call centre, this hopefully will become easier for consumers to identify providers with vacancies.

Since July last year, changes in financial contribution towards packages have been implemented so now all consumers who are either part pension or self-funded retirees are now subject to an additional income-tested contribution dependent on their Personal income. To estimate the contribution you might need to pay, you can access the home care fee estimator. phone 1800 200 422 or visit www.myagedcare.gov.au. To find out more about the new consumer directed care packages visit the home care today website www.homecaretoday.org .au.

Gilian Douglass is the Director General Manager of Oxley Home Care.

Phone 1300 993 591 or visit www.oxleyhomecare.com.au for further information

Gilian Douglass

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us.
Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us.
Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother.
Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Gail, Turramurra