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Oxley Home Care
Oxley Home Care
5.0
Based on 14 reviews
Annie Grainger
Annie Grainger
04:57 25 Oct 19
Recently Oxley Home Care commenced providing home care personal services for my father. The Senior Care Coordinator was very prompt in coming to visit my father and in organising support within a week of my phone call enquiry. She has been very friendly and helpful, and keen to ensure that the Care Worker is a good match for my father. We appreciated her phone call following up after the Care Worker's first visit to check that Dad was happy and that his needs were being met. Dad is indeed very happy with the support of his Care Worker - "She is a delightful young lady with a personality that brightens up my day. She comes for one hour five mornings a week, and is meticulous in carrying out the allocated tasks. She is efficient and uses her initiative." Many thanks Oxley Home Care! Margaret Grainger
Anthony Rich
Anthony Rich
23:36 18 Sep 19
Oxley Home Care are real professionals, and I was lucky to find them. They followed up promptly on my initial call, and always stayed in contact. They went out of their way to help me get started with a care worker, who was always prompt and supportive. I can highly recommend them !
Bec Jamieson
Bec Jamieson
05:20 06 Sep 19
Supportive and caring organisation with clients best interests at heart. A truly wonderful place to work
Emma Clyant
Emma Clyant
02:59 06 Sep 19
Such a supportive and caring organisation to work for
Karen Kaye-Smith
Karen Kaye-Smith
00:37 02 Jul 19
I do not know what I would do without Oxley Home Care. From Management/Office staff to Carer's, the service is exceptional. The level of service and the interaction of Carer's with my parents is just amazing. Absolutely exceptional. At times I have needed adhoc services urgently and Oxley Office staff has organised this with ease for me. I cannot praise Oxley Home Care enough. I know they have my parents needs and wellbeing a priority. I do not hesitate in recommending Oxley Home Care .
SOFIA KATSIARIS
SOFIA KATSIARIS
07:16 17 Dec 18
I have been very fortunate to find a provider like the Oxley Home Care team. From senior management to Regional care Manager, to all the lovely ladies in the office and all the care workers that have assisted in helping me take care of my mother at home, I have found them to be very professional in all aspects of there work. They have been very understanding and caring and very compassionate , always willing to do above and beyond in assisting me to take care of my mother and giving me and my family the moral support to continue to do so. I highly recommend Oxley Home Care to anyone who is in need of any type of care for themselves or for there loved ones or even for a friend. You will not be disappointed. Thank you so much Oxley Home care Team. You are amazing. Please continue the terrific work of always helping others. Thank you again. Sr. Sofia.
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90 Days until your Home Care Package. What to do next…

  • By Gilian Douglass
  • August 23, 2018
  • no comments
  • Home Care Packages

If you or a loved-one are waiting in the national queue for a Home Care Package, you are now going to receive a letter 90 days before you are assigned a Home Care Package.

The purpose of this ‘readiness letter’ is to let you know your Home Care Package will be ‘assigned’ in approximately 90 days. It is intended to help you to take the first steps to make an informed choice about your care needs, as well as shortlisting an approved home care provider in your local area.

Choosing to opt out

If you don’t want care now, you are encouraged to opt out of the national queue before your Home Care Package is assigned to you. If you or your loved one do elect to ‘opt out’ from receiving a Home Care Package, you will still retain your place in the queue, should you choose to re-join at a later time.

Opting out will let another person in need take up the available Home Care Package. If you change your mind, call My Aged Care on 1800 200 422 at any time and you can opt back in for the higher-level Home Care Package. There will be no disadvantage to you. Your place in the queue is based on when you were first approved for care and priority for service.

"The measure aims to reduce the time taken for older people to activate their Home Care Package and increase overall take up of available care," the Department of Health said.

Choosing to receive Home Care

If you do want to receive care, the letter suggests that you start:

  • Researching home care providers and comparing costs and services.
  • Arranging an income assessment through the Department of Human Services, so you know what you may be asked to pay to receive a Home Care Package.
  • Using the My Aged Care Service Finder.

Research by the Department of Health has shown that 31 per cent of older people who haven’t been assigned a Home Care Package have decided not to take up the Home Care Package, but haven’t opted out of the national queue.

And, a further 30 per cent are still deciding whether to take up a Home Care Package 35 days after being assigned a Home Care Package.

So, it is a worthwhile exercise to begin the process of determining your home care as soon as you receive this letter.

(The letter will be written in English and older people requiring the information in another language will be referred to the Translating and Interpreting Service. (TIS). 

Did you find this blog post informative? 

Compare the cost of residential aged care with home care.

Five Easy Steps to a Home Care Package 

How does Oxley Home Care compare to other aged care providers?

  • Oxley Home Care is different. We ensure your Home Care Package is exactly what you want – you determine your care, how it is delivered and who delivers it. Our focus is on your well-being at all times.
  • There are no start-up, re-assessment or exit fees during the life of a Home Care Package.
  • Funds are not ‘value packaged’ for spending per month. All surplus money is rolled over and accumulated to spend as you wish. Lower administration costs mean more care hours for you.
  • Our monthly statements are simple and clear to follow.
  • Your Care Worker is inducted, trained and directly employed by Oxley Home Care. They’re also supervised by a Service Delivery Manager to ensure their services meet your high expectations.
  • Your Care Worker is passionate about providing exceptional in-home care and will be consistently reliable, punctual and professional.
  • We offer individually tailored, flexible care in your home. Services can be combined in any manner that suits you. We work in partnership with you to give you support and advice, as much or as little as you want or need.
  • Our 24/7 on-call service means you can reach us at any time. We will be there when you need us most.
  • You have the option to self-manage your Home Care Package.

Simply call us on 1800 221 039 to find out how Oxley Home Care compares to other Home Care Package providers. We will walk you through the process, under your direction.

Gilian Douglass

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90 Days until your Home Care Package. What to do next…

  • By Gilian Douglass
  • August 23, 2018
  • no comments.
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Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us.
Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us.
Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother.
Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Gail, Turramurra

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