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Talk to a home care expert

1300 993 591

Step 1. Do I need help?

Ask yourself the following questions:
Do I need help now or in the foreseeable future:

  • Around my home with cleaning, meal preparation or transport to appointments or shopping?
  • With personal care including bathing, dressing or grooming?

Step 2. My Aged Care Registration

If you answered “Yes” to any of the above, then:

  • Call the Government My Aged Care Team on 1800 200 422 or visit www.myagedcare.gov.au
  • They will register you over the phone and arrange an appointment to be assessed for a Home Care Package

Step 3. Assessment & Allocation

Assessment for a Home Care Package:

  • The Aged Care Assessment Team (ACAT) will visit your home and assess you for a Home Care Package
  • If eligible, you will receive approval of your package (and level) from My Aged Care within 10 days
  • It can take between 6 to 12 months to be allocated a package.

Step 4. Research Approved Providers

While you are waiting for your Home Care Package allocation, contact Approved Providers in your area:

  • They will provide you with information, their fees and proposed hours of care per week
  • They may visit you to discuss your care needs

Step 5. Sign & Start your HCP

Once you receive you Home Care Package Allocation Letter:

  • You have 56 days to choose your provider and enter into a Home Care Package agreement
  • Services will start normally within 14 days
  • You can change your Approved Provider at anytime and transfer your funds

Talk to a home care expert

1800 221 039

Not sure where to start?
We’re here to help.

Have you received your Home Care Package?

To be eligible for a subsidised Home Care Package, you must register with My Aged Care and be assessed by an Aged Care Assessment Team (ACAT). We can help you do this by phone or online. Please feel free to call us on 1800 221 039.

We also offer a range of Private Care options that can be tailored to suit your needs.

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems.
Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us.
Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us.
Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother.
Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Gail, Turramurra

Memberships
& Accreditations

Download our '5 Easy Steps to a Home Care Package' information kit.


Click here

Oxley Home Care
Office Hours
8:30am – 5:00pm weekdays
1300 993 591